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You're here: Home » Social Media ProBook

Maximize Your Social Media ROI: Adapting Service Blueprints

July 3, 2011 by Angela Hausman

Social media ROI (return on investment) is probably the hottest and most debated topic in social … [Read more...]

Filed Under: Customer Relationship Management, Facebook Business Marketing, Marketing Analytics, Marketing Strategy, Social Media Marketing Tagged With: Eloqua, Guy Kawasaki, Jess3, key performance indicators, KPI, marketing, ROI, service blueprint, service quality, social media, Social Media ProBook, social networks

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