reputation management Archives

Handling Customer Complaints is Critical for Business Success

June 12, 2011 by Angela Hausman

Handling customer complaints is a critical factor determining the long-term success of your … [Read more...]

Listening Posts in Social Media: Discussion from Ask a Marketing Expert

January 16, 2011 by Angela Hausman

The topic today is Listening in Social Media I have a question to start us off. I'm working on a … [Read more...]

How to Use Social Media in Your Innovation Strategy

October 8, 2010 by Angela Hausman

I've talked about the importance of having a listening post as a tool for monitoring your online … [Read more...]

Reputation Management on Social Networks

June 29, 2010 by Angela Hausman

Negative word of mouth travels 5 times faster and farther than positive word of mouth. Said … [Read more...]

I manage Hausman and Associates, a full-service marketing firm operating at the intersection of marketing and digital media. We provide a host of digital marketing solutions including content marketing, email marketing, SEO/ SEM, social media marketing, lead generation as well as marketing strategy, branding,, market research, and a variety of other marketing programs to mid-sized businesses and nonprofits.

I hold a PhD in Marketing from USF. I live in Alexandria with my 3 kids, 2 dogs, and 3 cats.

I'm a featured contributor to Business2Community and was named to Content Marketing Institutes 40 digital luminaries for 2014. Get in touch

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