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You're here: Home » Intelligent Decision Support Systems

Digital Customer Service: The New Rules of Engagement

September 15, 2014 by Angela Hausman

new rules of customer service

Customer services tactics are rapidly evolving. Technology led to a shift in the way people shop and … [Read more...]

Filed Under: Customer Relationship Management Tagged With: Amazon, artificial intelligence, customer experience, customer service, customers, digital customer service, digital market space, Forrester Research, Intelligent Decision Support Systems, Merchant Warehouse, Subway, superior customer experience, technology


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