Forrester Research Archives

Digital Customer Service: The New Rules of Engagement

September 15, 2014 by Angela Hausman

Customer services tactics are rapidly evolving. Technology led to a shift in the way people shop and … [Read more...]

How to Outsource Digital Advertising

July 12, 2013 by Angela Hausman

Traditional forms of marketing are dead. As a small business or startup, it's just not feasible to … [Read more...]

Top 7 Skills in Your Social Media Marketing Manager

May 21, 2011 by Angela Hausman

Article first published as Who to Trust With Your Social Media Marketing on Technorati. As social … [Read more...]

I manage Hausman and Associates, a full-service marketing firm operating at the intersection of marketing and digital media. We provide a host of digital marketing solutions including content marketing, email marketing, SEO/ SEM, social media marketing, lead generation as well as marketing strategy, branding,, market research, and a variety of other marketing programs to mid-sized businesses and nonprofits.

I hold a PhD in Marketing from USF. I live in Alexandria with my 3 kids, 2 dogs, and 3 cats.

I'm a featured contributor to Business2Community and was named to Content Marketing Institutes 40 digital luminaries for 2014. Get in touch

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