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5 Huge Time-Saving Hacks to Get More from 2021

November 16, 2020 by Angela Hausman

time-saving hacks

Who doesn't wish they had an extra hour in the day? No matter how many to-do lists and the tools you … [Read more...]

Filed Under: Marketing Strategy Tagged With: chatbots, collaboration, customer service, time management, time-saving hacks

Digital Media and Marketing: Media and Marketing Aren’t Synonyms

September 1, 2020 by Angela Hausman

digital media and marketing

Digital media and marketing, even narrowing our focus to digital marketing, aren't synonymous. Just … [Read more...]

Filed Under: Back to Marketing Basics, Marketing Strategy Tagged With: 4P's, customer service, digital marketing, digital media, integrated marketing tactics, marketing, personas

9 Ways Smaller Brands Can Compete With Much Larger Brands

June 15, 2019 by Angela Hausman

One of the most common challenges that smaller businesses face is competing with the bigger brands … [Read more...]

Filed Under: Social Media Marketing Tagged With: brand marketing, brands, customer service, expertise, SEO, SERPs, smaller brands can compete

Customer Piss-Off: Challenges in Providing Good Customer Service

May 10, 2016 by Angela Hausman

customer service

The era a customer service dates back to the beginning of commerce when owners recognized its … [Read more...]

Filed Under: consumer experience, Customer Relationship Management Tagged With: customer piss off, customer service, relationship management, service failure

Millennials Want it ALL: OmniChannel Customer Service

April 3, 2015 by Angela Hausman

customer service

That's right. Millennials want it all when it comes to customer service. But then, so do many … [Read more...]

Filed Under: Customer Relationship Management, Marketing Strategy, Social Media Marketing Tagged With: Adobe, Aspect Software, customer service, facebook, omnichannel customer service, support

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Hausman and Associates, the publisher of Hausman Marketing Letter, occasionally includes paid and unpaid links or affiliate links in the posts published. Rest assured, we only recommend products we’ve used and feel represent the best products on the market. Guest contributors may include links in their content and we make NO representation regarding the suitability of these products.