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You're here: Home » customer expectations

Relationship Marketing: Online and Off

August 22, 2011 by Angela Hausman

Disney

Today, Jay Baer, from Convince and Convert, posted that technology is ruining online community.  And … [Read more...]

Filed Under: Marketing Strategy Tagged With: brand, community, customer expectations, Disney, Jay Baer, M&Ms, relationship marketing, technology

Marketing Strategy: Customer Satisfaction and Delight (Finale)

July 21, 2010 by Angela Hausman

social media marketing strategy

Today is the last day in our series on marketing strategy: creating customer satisfaction and … [Read more...]

Filed Under: Customer Relationship Management, Marketing Research, Marketing Strategy Tagged With: advertising, consumers, convenience, Cox Communication, customer expectations, marketing, marketing strategies, Marketing Strategy, Roto Rooter, services, strategy, target markets, targeting, Verizon, word of mouth advertising

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I manage Hausman and Associates, a full-service marketing firm operating at the intersection of marketing and digital media. We provide a host of digital marketing solutions including content marketing, email marketing, SEO/ SEM, social media marketing, lead generation as well as marketing strategy, branding,, market research, and a variety of other marketing programs to mid-sized businesses and nonprofits.

I hold a PhD in Marketing from USF. I live in Alexandria with my 3 kids, 2 dogs, and 3 cats.

I'm a featured contributor to Business2Community and was named to Content Marketing Institutes 40 digital luminaries for 2014. Get in touch

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Hausman and Associates, the publisher of Hausman Marketing Letter, occasionally includes paid and unpaid links in the posts published. Rest assured, we only recommend products we've used and feel represent the best products on the market. Guest contributors may include links in their content and we make NO representation regarding the suitability of these products.

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