customer delight Archives

The Psychology of Customer Decision-Making

July 12, 2016 by Angela Hausman

Ever wonder about the process of customer decision-making? Or, why you should care? In today's … [Read more...]

You Promised: A Powerful Marketing Strategy

October 23, 2010 by Angela Hausman

Promises -- what do promises mean to your customers ... your employees? In this season of political … [Read more...]

5 Reasons you NEED a Listening Post to Enhance Your Social Media Marketing Strategy

September 9, 2010 by Angela Hausman

Do you know what people are saying about you online? Do you have a system in place to capitalize … [Read more...]

I manage Hausman and Associates, a full-service marketing firm operating at the intersection of marketing and digital media. We provide a host of digital marketing solutions including content marketing, email marketing, SEO/ SEM, social media marketing, lead generation as well as marketing strategy, branding,, market research, and a variety of other marketing programs to mid-sized businesses and nonprofits.

I hold a PhD in Marketing from USF. I live in Alexandria with my 3 kids, 2 dogs, and 3 cats.

I'm a featured contributor to Business2Community and was named to Content Marketing Institutes 40 digital luminaries for 2014. Get in touch

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