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You're here: Home » consumer experience » Page 2

Why You Need a Website: 5 Benefits For Your Brand

September 7, 2021 by Angela Hausman

need a website

Regardless of whether you have an online store, a brick-and-mortar store, or a cafe, you need a … [Read more...]

Filed Under: consumer experience

Build a Customer Journey Map that Rocks Your Marketing

January 22, 2021 by Angela Hausman

customer experience mapping

Recently, I argued that firms need to concentrate more effort (and money) on top of the funnel … [Read more...]

Filed Under: consumer experience, Marketing Strategy Tagged With: conversion, customer journey, Customer loyalty, customer satisfaction

5 Medical Practice Marketing Tactics to Create Success

July 10, 2020 by Angela Hausman

sell your business

Mostly, we discuss marketing, especially digital marketing, in general on this site. But some … [Read more...]

Filed Under: consumer experience Tagged With: business cards, effective marketing tactics, medical practice marketing, social media marketing, website

Service Failure Recovery: I Screwed Up, Now What?

May 5, 2020 by Angela Hausman

customer service

pFace it.  We don't always play our A-game when it comes to delivering superior service.  And it's … [Read more...]

Filed Under: consumer experience, Marketing Strategy Tagged With: service failure, social media, Social network

Do Not Enter! Impregnable Reasons Privacy Matters in Business

April 11, 2020 by Angela Hausman

Privacy matters

In today's increasingly online world, where everything we do seems to require users to provide … [Read more...]

Filed Under: consumer experience, Marketing Strategy

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Hausman and Associates, the publisher of Hausman Marketing Letter, occasionally includes paid and unpaid links or affiliate links in the posts published. Rest assured, we only recommend products we’ve used and feel represent the best products on the market. Guest contributors may include links in their content and we make NO representation regarding the suitability of these products.