5 Steps to a Marketing Information System

marketing information system

One of the most dramatic and pervasive changes I’ve seen in marketing over the last 20 years is the prominence of a marketing information system guiding marketing decision-making and planning.  In general, marketing is more data-driven, especially in supporting the ROI (Return on Investment) of marketing actions.  The old days of running your marketing, especially [...]

Measuring the ROI of Social Media

roi of social media

Here’s a cool new infographic I found on the ROI of Social Media.  Now, don’t go rolling your eyes at me — here she goes with ANOTHER infographic.  I know I post them a lot, but that’s because they work.  Infographics convey a lot of really complicated information in a very concise way. So, ready [...]

Design Elements in Your Social Media

social media policy

Why Design is Important in Your Social Media? Design elements make your social media attractive, which is a plus for visitors Design elements impact the usability of your website Recent SEO updates emphasize both usability and attractiveness elements of the site Design is a strong element in creating a brand for your business.  Design creates [...]

Social Media Week 12

social media market research

Social Media Week scheduled for Sept. Unfortunately, DC won’t host a fun and information filled week of social media panels, events, discussions, and presentations next month — mostly because DC Tech Week starts in early November.  But, I thought I’d whet your appetite by giving you my recap of events from February’s Social Media Week. Last month, Social [...]

If Marketing Is Dead, What Do We Do Now?

smart goal

Marketing is Dead Yesterday, I wrote my commentary on a recent HBR post proclaiming Marketing IS Dead with some well-reasoned evidence that MARKETING IS NOT DEAD.  You might want to check out those comments, here, but please don’t waste your time reading the HBR post — it’s utter nonsense. What support did the author offer [...]

The 8 Biggest Failures With Social Media Marketing

social media marketing success

Failing in your social media marketing efforts? Maybe you tried social media and didn’t see much lift.  Social media seemed like a lot of work — learning the idiosyncracies of different social networks, creating and scraping content, engaging your network — for very little ROI (Return on Investment). Ever think maybe you were doing social [...]

5 Ways to Make Sure Your Marketing Is LOVEABLE

social media

Interesting graphic today from HubSpot on how marketing is loveable.  I’m not sure when marketing became a 4 letter word, but I agree marketing spruced up its image with the rise of social media. Of course, understand that only a small fraction of most company’s marketing spend is for social media — and much of [...]

Business Success Starts with Great Customer Service

hausman logo

Business success has always been elusive, but, as the economy tightened, businesses stepped up their search for the next trick to give them a competitive advantage.  Maybe social media marketing would work?  Or increasing appeal to a specific demographic?  But, these marketing tactics can be very expensive and the ROI is often speculative. Other businesses [...]

How Social Media Marketing and Traditional Marketing are Different

differences between social media marketing and traditional marketing

This is the 3rd in a series explaining how social media marketing and traditional marketing differ.  Last week, I posted my side by side comparison of the 16 differences between social media marketing and traditional marketing. Earlier this week, I found a great infographic designed for CMOs (Chief Marketing Officers) showing the differences between social [...]

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