Social Media as Market Research

social media market research

Social media is a fabulous market research tool! It allows you to step into everyone’s living room and hear the kinds of conversations they have around their dining room every night (well, assuming people still HAD conversations around their dining table). Social media as market research Businesses seem to always think about social media as [...]

Listening in Social Media

My own experience listening in social media is mainly in an area commonly overlooked by firms who mostly use listening as a means of reputation management or pro-active complaint handling. My expertise in online listening is using online conversations as a means for understanding consumer behavior.

Now That you Have a Listening Post, You Need to Analyze all That Data to Support your Marketing Strategy

Even if you DON’T have social media as part of your marketing strategy, you need a listening post to “hear” what others are saying about you online and in social networks.NOW, your problem is you have a TON of unstructured (non-numeric) data and you can’t make heads or tails out of it. Here’s your solution.

Marketing Analytics with SPSS

Today, I’ll give you an overview of the cool new modules and features of SPSS and, over the next couple of days, I’ll provide more details for each one.
Through development or acquisition, SPSS has a full line of tools for predictive analysis from data planning and data collection through analysis, reporting, and deployment of solutions. The diversity of tools and ability to buy modules individually allows customizable solutions for a variety of business and non-profit problems.

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