How has social media affected the holidays?
Here are some of the changes social media brought to my holidays this year. Feel free to add some of your own.
OMG. Where’s my Facebook Page!
November 17, 2010 by 9 Comments
Over the last couple of weeks I’ve heard a number of stories recounting folks who woke up to find their Facebook page had been disabled. It you’re using Facebook for marketing your business, this could spell disaster.
Generating Customer Delight as a Tool of Marketing Strategy
October 24, 2010 by 10 Comments
Customer delight represents a tool that can generate sustainable competitive advantage, thus supporting your marketing strategy. And, while customer satisfaction may be simply the ante necessary to get into the game, customer delight can create customer loyalty that translates into long-term profitability.
العربية