at the Intersection of Marketing and Social Media
I get lots of comments and questions about an old post on perceptual mapping. I think this is great. It means folks are using these predictive analytics to optimize their business. But, it makes me realize there’s a lot I left out of that original post on perceptual mapping. So, here’s the continuation of that [...]
Market research guides your marketing strategy and should underpin everything you do as a business. As businesses march ever more relentlessly toward improved metrics, market research should be the first arrow you pull from your quiver. Yet, many of the same managers demanding better metrics fail to grasp the importance of market research. Why firms [...]
In a recent series of posts, I’ve discussed the importance of Social Media Metrics for helping you run your business. But, in the wrong hands, those social media metrics can prove disastrous. Here are a few of my favorite social media metrics disasters and some suggestions for how to avoid them: Social media metrics disaster [...]
Social media is a fabulous market research tool! It allows you to step into everyone’s living room and hear the kinds of conversations they have around their dining room every night (well, assuming people still HAD conversations around their dining table). Social media as market research Businesses seem to always think about social media as [...]
Actually, this post comes from a question I was asked last night at a startup event in DC – What are the TOP 5 Marketing Mistakes companies make? This is an absolutely fabulous question, so I thought I’d share my answer with your today. Whether you’re using social media marketing strategies or traditional marketing strategies, [...]
In our earlier post on this topic, we discussed some basics of market research; why it’s important, optional methods, etc. Today, I want to expand on these basics to give you a deeper understanding of how to do GOOD market research. Surveys Surveys are still a staple of market research because they’re easy to [...]
Almost everything you read about marketing and social media advises you to “know your customer” — or prospective customer. And, that’s sound advice. But, how many of you REALLY take the time to get to know your customer? Don’t lie …. Be honest with yourself. Did you really do systematic market research to understand not [...]
Social Networking Salary Guide Demand for social media employees is growing rapidly, driving up salaries — but not enough, according to Maggie McGary. And the situation is much worse for women in social media marketing, than men; confirming the glass ceiling still exists. The problem is there’s lots of supply for all those social media [...]
The hierarchy of effects is: Marketing term for the sequence of five steps a consumer passes through from the initial exposure to a product or advertisement to the purchasedecision: (1) awareness, (2) interest, (3) evaluation, (4) conviction, and (5) purchase. Why we should care about the hierarchy of effects Recently, I wrote a post [...]
Wow, very diverse conversations on Ask a Marketing Expert on Friday. Some questions never got an answer, due to the many questions asked. If you haven’t been, please participate in Ask a Marketing Expert to help those out there trying to learn more and improve their businesses. Here’s the archive of the entire conversation. Social [...]
I hold a PhD in Marketing from USF. I live in Alexandria with my 3 kids, 2 dogs, and 3 cats.
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